Yes. Once shipped, you’ll receive an email with tracking details so you can monitor delivery progress.

Most orders are shipped from our studio within 2–3 business days. Delivery time depends on your location.

Once an order has been processed, we are unable to cancel or change it. Please review your order carefully before placing it.

Rest assured, we take responsibility for orders held by customs. So far, all packages that have been detained have been successfully reshipped to our customers. You can also choose to receive a refund if you prefer.

Yes, we deliver to many countries and regions. Shipping cost and ETA vary by destination and order weight. Full quotes are shown at checkout.

Contact us within 3 days of receipt and include photos of the damage. We’ll arrange a replacement or refund.

When playing with it, try to avoid dropping it, avoid contact with water, and keep it dry. If it feels lacking oil, you can apply some lubricating oil. To clean it, find a clean cloth (such as glasses cloth/paper towel, etc.), spray it with alcohol, and then wipe the surface clean.

Email: ly@armedshark.com